Terms and Conditions of Use

Last Updated: November 10, 2024

Welcome to ReserveDaily!

These Terms of Use (“terms”) are a contract between you and Acomogo Travel Tech Sdn Bhd ( “ReserveDaily” or “We” ) a company incorporated in Malaysia and govern your access to and use of any ReserveDaily website or content ( the “Website” or “Platform”) and all services offered by ReserveDaily and or any product made available through ReserveDaily. By accessing or using the Reservedaily website ( hereinafter referred to as “website”, you agree to comply with and be bound by these Terms and Conditions ( the “Agreement”). Please read these Terms carefully before accessing and / or using the Site and or making any bookings / purchases. By Accessing or using the ReserveDaily Platform, you agree to comply with and be bound by these Terms.

  1. Genenal Agreement
    • The website reservedaily.com (the ReserveDaily Platform”) is operated by Acomogo Travel Tech Sdn Bhd. These Terms apply to the use of the ReserveDaily Platform and all services, packages, products, listing offered by ReserveDaily and/ or its third-party service providers (“Operators”)
    • The term “you” refers to the individual or entity accessing the ReserveDaily Platform or making purchases through the Platform.
  1. Modifications to the Terms
    • ReserveDaily reserves the right to update, amend, or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. You are responsible for reviewing these Terms periodically to stay informed of any changes, the date of the most recent revision will be indicated at the top of this page.
    • Your continued use of the ReserveDaily website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the ReserveDaily website and its Services.
    • You may also be subject to additional terms, conditions, and policied related to specific services such as privacy policies or terms for specific tools and services provided by ReserveDaily or its third-party partners.
  1. Use of the Website

By using this Website, you confirm that you have the legal capacity to form a binding contract. You agree to use the Website in accordance with all applicable laws and regulations and solely for lawful purposes. You are prohibited from.

  • Engaging in any activity that could harm or disrupt the Website
  • Impersonating another person or entity or falsifying your affiliation with any person or entity
  1. Access and Use of Services

4.1  Ownership of Content

The ReserveDaily website, including its domain name www,reservedaily.com , subdomains, features, content and any mobile friendly access , is owned and operated by Acomogo Travel Tech Sdn Bhd, All materials displayed on ReserveDaily platforom such as text, data, graphis, photos, illustraions, videos and other content (“content’) , are protected by copyright and other intellectual property rights.

4.2 Provision and Accessibility of Services

ReserveDaily may offer services directly or through third-party operators, as described in more detail on the platform. The services you select are for personal use and not for resale or commercial distribution.

 4.3 ReserveDaily does not guarantee continuous or uninterrupted availability of the        Services. We may suspend, alter, or discontinue any feature, content, service, or product without prior notice.

4.4 You are responsible for ensuring that you and anyone using the Services via your account comply with these Terms and any applicable laws or regulations.

4.5 All materials displayed on the ReserveDaily Platform are for personal, non-commercial use. You may not use, copy, reproduce, modify, or exploit any part of the ReserveDaily Platform or its Content without prior written consent from Acomogo Travel Tech Sdn Bhd ot its respective owners.

4.6 ReserveDaily does not guarantee the accuracy or authenticity of any User Generated content and we are not responsible for any damage or loss resulting from interactions with other users or third-party operators.

4.7 You agree not to copy, modify, distribute or otherwise exploit ReserveDaily Platform, Content, or Services without the express written consent of Acomogo Travel Tech Sdn Bhd or the relevant intellectual property holders.

5. Liability and Disclaimers

5.1 No warranty On Services
While we strive to provide accurate and reliable services, ReserveDaily does not guarantee the availability , accuracy , or quality of the Services , and we are not liable for any interruption or failure of the services provided.

5.2 Limitation Of Liability
ReserveDaily is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform or Services, including loss of data or other personal damages.

 5.3 We are not liable for losses due to unauthorized transactions resulting from customer negligence.

5.4 We are not responsible for delays or losses caused by chargebacks or fraudulent     activity

5.5 Reservedaily and its affiliates shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Website or its Services. This includes, but is not limited to, any loss of data, interruptions to service, or issues with third-party services.

6. User Account & Security

    • To access certain features of the Website, you may be required to create and maintain an account with ReserveDaily or to continue as Guest. You agree to provide accurate, current, and complete information during the account registration process and to maintain the security of your login credentials. You are solely responsible for all activities that occur under your account or as Guest.
    • As part of your registration with ReserveDaily, you will need to select a username and password (“ReserveDaily User ID”). If you are accessing the Services via a third-party website or service, your ReserveDaily User ID may need to match the username you use on that third-party platform.
    • You agree to provide accurate, complete, and up-to-date information during registration. Failure to do so may result in the immediate termination of your ReserveDaily Account
    • You agree not to:
      (a) Use the name of another person to impersonate them; or
      (b) Choose a ReserveDaily User ID that violates the rights of any third party without proper authorization
    • ReserveDaily reserves the right to refuse registration or cancel any ReserveDaily Account at its discretion. You are responsible for maintaining the confidentiality of your password.
    • You are responsible for maintaining the confidentiality of your account details.
    • You acknowledge that providing false, misleading or fraudulent information may result in order cancellation, account suspension , and possible legal action.
    • We are not responsible for losses or issues arising from incorrect or falsified information provided by customers and we reserve the right to verify customer details and requests for additional identification if necessary to prevent fraud and ensure transaction security.
    • If unauthorized activity is detected report it immediately to book@reservedaily.com
  1. User Submissions & User Conduct

7.1 Uploading of Information

By accessing the ReserveDaily Platform or using the Services, you may provide information that may be used by ReserveDaily and/or Operators in connection with the Services, which could be visible to other users of the ReserveDaily Platform. By posting or submitting content, materials, or information to ReserveDaily and/or the Operators (“User Submissions”), you:
(a) Grant ReserveDaily and the Operators a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable right to use, modify, distribute, and create derivative works from your User Submissions, including all related intellectual property rights, to provide and promote the Services, as well as for business operations;
(b) Authorize ReserveDaily to process your personal data in accordance with the Privacy Policy;
(c) Grant other users of the ReserveDaily Platform a non-exclusive license to access and use your User Submissions as permitted through the functionality of the ReserveDaily Platform;
(d) Acknowledge that ReserveDaily may reformat, modify, translate, or create derivative works of your User Submissions, while you retain ownership and the right to grant additional licenses unless otherwise agreed;
(e) Represent that your User Submissions do not infringe on any third-party rights or laws; and
(f) Acknowledge that you are solely responsible for any User Submissions you post, and that ReserveDaily is not liable for any errors or omissions.
(g) You agree not to use our platform for any unlawful purpose or in a way that infringes the rights of others. Prohibited activities include but are not limited to :-

-Posting false of misleading information
-Transmitting viruses or harmful code
– Engaging in fraudulent activities

  1. Users’ Representations, Warranties, and Undertakings

8.1. You represent, warrant, and agree that you will not use the ReserveDaily Platform or the Services to:
(a) Infringe any intellectual property rights, proprietary rights, or third-party rights;
(b) Violate any applicable laws or regulations;
(c) Post harmful, fraudulent, deceptive, defamatory, or otherwise objectionable content;
(d) Engage in commercial activities such as contests or advertising without prior written consent from ReserveDaily;
(e) Impersonate any individual or entity, including ReserveDaily’s employees or representatives; or
(f) Upload or transmit harmful computer code, such as viruses or malware.

8.2 Removal of User Submissions
8.2.1 ReserveDaily may remove any User Submissions at its discretion, including for reasons related to third-party claims, legal concerns, or violations of this agreement.

8.3 Responsibility for User Submissions
You are solely responsible for all User Submissions you upload, post, or share on the ReserveDaily Platform.

8.4. You represent that you have the necessary rights to use and authorize ReserveDaily to use your User Submissions, and that such use will not infringe on any third-party intellectual property rights or applicable laws.

8.5You agree not to engage in fraudulent or illegal activities while using the ReserveDaily Platform, including:
(a) Engaging in illegal or abusive activities that could result in account termination;
(b) Selling or reselling products or services obtained through ReserveDaily;
(c) Using the platform for commercial purposes or speculative bookings;
(d) Posting any communication designed to obtain others’ private information;
(e) Engaging in security breaches or illegal activities; or
(f) Using automated software or processes to “scrape” or interfere with the proper functioning of the ReserveDaily Platform.

8.6 You are responsible for any taxes or other governmental assessments related to your use of the ReserveDaily Platform and Services.

  1. Reviews, User Content, and Rights

9.1 Reviews and Correspondence
9.1.1 By completing a booking, you consent to receiving confirmation emails or notifications, as well as invitations to complete a guest review after the activity. Leaving a review is optional. These emails are transactional, not promotional, and you can unsubscribe from marketing emails.

9.2 Representations and Warranties
9.2.1 You confirm that you own or control all the rights to any content you post, or that you have obtained the necessary permissions to use and distribute the content.
9.2.2 Your content is accurate, not misleading, and complies with the Terms of Use and applicable laws.
9.2.3 Your content will not infringe the rights of others or cause harm to any person or entity.

9.3 Content Restrictions
9.3.1 Reviews must not contain offensive language, personal information, hate speech, illegal content, or promotional material. Additionally, reviews must not defame, harass, or violate the legal rights of others.

9.4 Legal Pursuits
9.4.1 You grant ReserveDaily the right to pursue legal action against anyone who violates your or ReserveDaily’s rights related to user content.

9.5 Non-Confidential Content
9.5.1 Any content you submit is considered non-confidential. ReserveDaily may use, edit, delete, or reject such content at its discretion. You will not receive payment for submitted content, nor are you entitled to modify it after submission.

  1. Booking Confirmation, Vouchers, Fees, and Payments

10.1 Booking Confirmation & Payments
10.1.1 Some Services are subject to instant confirmation. For others, the time required for confirmation is indicative and may vary. Bookings are subject to availability and are not confirmed until you received a confirmation email.

10.2 Purchase and Confirmation usage
10.2.1 You can purchase vouchers through the ReserveDaily Platform for Services offered by Operators on ReserveDaily Platform. Upon purchase, you will receive an email confirmation containing the booking number (“Confirmation Number”) and a printable booking confirmation may be provided for products that requires printable or QR code for access.
10.2.2 To utilize your booking confirmation, you must arrive on time at the designated meeting point, present the required documents, and show your Confirmation Number. Failure to comply with these requirements will result in no refunds.
10.2.3 An Operator may require photo identification to use your booking confirmation. Neither ReserveDaily nor the Operator is responsible for lost or stolen confirmation ID , code, or voucher provided to you.

10.3 Confirmation ID , code, voucher Terms
10.3.1  The Terms and conditions may vary among Operators, and restrictions, such as minimum age requirements, will be communicated during the purchase.
10.3.2 Confirmation ID, code , or vouchers are for one-time use only, and the date of use is specified on the Voucher. Failure to use the confirmation ID, Code, or Voucher provided by the specified date will result in no refund.

10.4 Booking Cancellation
10.4.1 You can cancel your Booking  by contacting ReserveDaily’s customer service within the specified cancellation period. Refunds will be issued to your original payment method. Only if the the booking terms & condition stated can be optional for a free cancellation for refund, other than that , all confirmed bookings are non-refundable.
10.4.2 The Operator is responsible for accepting or rejecting the booking confirmation ID, Code or Voucher. For service-related inquiries or complaints, please contact the Operator directly.
10.4.3 Except as specified, all paid bookings are non-refundable. Prices are quoted in the currency stated at the time of purchase.

10.5 Required Assistance
10.5.1 If you cannot use a Booking ID, Code or Voucher due to the Operator’s fault, contact ReserveDaily at book@reservedaily.com, and we will assist in resolving the issue.

10.6 Additional Charges
10.6.1 ReserveDaily reserves the right to charge fees for any Services offered. You are responsible for paying any applicable fees as stated on the ReserveDaily Platform.

10.7 Changes to Charges
10.7.1 ReserveDaily reserves the right to modify its pricing or charges at any time. Notification of such changes will be sent via email or posted on the ReserveDaily Platform. Continued use of the Services constitutes your acceptance of the updated fees.

10.8 ReserveDaily’s Rights and Obligations
10.8.1 ReserveDaily may deny or cancel bookings that violate this policy.
10.8.2 While ReserveDaily aims to offer Services at competitive prices, taxes and additional fees are excluded from the price consideration.
10.8.3 ReserveDaily does not guarantee that all prices are always accurate or updated by the Operators.

10.8.4 ReserveDaily’s Rights and Obligations
10.8.1 ReserveDaily may deny or cancel bookings that violate this policy.
10.8.2 While ReserveDaily aims to offer Services at competitive prices, taxes and additional fees are excluded from the price consideration.
10.8.3 ReserveDaily does not guarantee that all prices are always accurate or updated by the Operators.

  1. Payment and Fees

11.1 All transactions made on the Website must be completed through the payment methods provided. You agree to pay all charges associated with your bookings, including any applicable taxes, fees, and surcharges. ReserveDaily is not responsible for any additional charges or fees imposed by third-party service providers.

11.2 Data Collection & Security** 
– We collect and store customer information, including payment details, to process transactions securely. 
– We use encryption and fraud detection measures to prevent unauthorized access. 

11.3 . Fraud Detection & Prevention** 
– We may use automated fraud detection systems to block suspicious transactions. 
– Data related to fraudulent activities may be shared with law enforcement and financial institutions. 

11.4. Chargeback Protection & Disputes** 
– If you dispute a payment, we may collect and share evidence with banks or payment providers. 
– Customers who engage in repeated fraudulent disputes may be banned from our platform. 

11.5  Third-Party Payment Processors** 
– Payments are processed by third-party providers compliant with PCI DSS security standards. 
– We do not store full payment card details on our servers. 
– We are not responsible for losses or issues arising from incorrect or falsified information provided by customers and we reserve the right to verify customer details and requests for additional identification if necessary to prevent fraud and ensure transaction security.

12 . Cancellations and Modifications

12.1 Cancellation and modification policies for services booked through the Website are determined by the third-party service providers. It is your responsibility to review the cancellation terms provided by the service provider during the booking process. Reservedaily is not liable for any changes, cancellations, or issues arising from third-party service providers

12.2 Cancellation must be made in accordance with the cancellation policy specified at the time of the booking. Refund Eligibility and amount depend on the specific terms of the service booked.

12.3 If a service provider cancels a booking, we will attempt to notify you and facilitate a refund or alternative arrangement.

12.4 Refunds will be processed within 14days upon a refund initiated and will be issued to the original payment method.

13. Limitation of Liability

We act as an intermediary between you and the service providers or Operator. We are not liable for any acts, omissions, or errors of the service providers or Operator.

To the fullest extent permitted by law, ReserveDaily shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our services.

14. Governing Law

This Agreement is governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and ReserveDaily regarding your use of the Website, superseding any prior agreements or understandings.

17. Disclaimer

Any product , services, packages purchased under  health & wellness category are not intended to diagnose, treat, cure or prevent any disease unless specific by the service provider or healthcare practitioner. Consult a healthcare professional before purchase or use.

ReserveDaily serves solely as a platform for promoting services and products. Any dissatisfaction or issues related to the services or products provided by Operators must be addressed directly with them. We are not liable for any disputes, claims, or concerns that may arise.

18. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Acomogo Travel Tech Sdn Bhd
B-18-06 G Vestor Tower

200, Jalan Ampang,

50450 Kuala Lumpur
Email: Book@reservedaily.com
Phone: +6013 53333